VELINN Caravela Pousada Ilhabela

Fabio (the owner) and the reception team are warm and friendly, speak good English (which helped a lot as we don't speak Portuguese) and looked after us very well during our stay - nothing was too much trouble for them. They helped us with catching buses, booking hire cars and trips, and great suggestions of places to visit on the island, where to eat and how to make authentic Caipirinha cocktails! Fabio lives at the Pousada and was always around if we needed anything. Also, the reception is staffed 24 hours a day. The Pousada (which we learned means 'inn' or 'guest house') is situated five minutes walk away from the port and is well located for easy access to the north and south of the island. Vila (the main town on the Island) is twenty minutes by bus. Our rooms all had air conditioning, a fridge, a smart TV, plenty of storage for clothes and a great shower. Wifi is free and there was good service in all of the rooms as well as around the pool and reception. Our rooms were cleaned and our towels were changed every day. We all had a fantastic stay. My daughter particularly loved Fabio's pet tortoises (who have a pen in the garden) as well as Woody and Buzz the cats.

Very nice place, nice personnel, nice breakfast, nice location

The location of the property is great, colonial style and very spacious. The owner and staff were very friendly. The reception area doubles as a bar which has great cocktails.

the garden, the reception, the rooms

Staff - super friendly Breakfast - made to order; basic and good (eggs, bread, fruit, freshly squeezed orange juice) Easy parking Nice garden outside / pool area